FREQUENTLY ASKED QUESTION
The most popular questions about working with our exchange service.If you couldn"t find the answer to your question question, please contact us.
Why was my trade request deleted?
If your application was deleted, not processed, or is erroneous, then you may have indicated incorrect exchanger details, or it...
How can I find out the status of my exchanger request?
In your personal account in the "My orders" section you can find a list of all your exchangers, where you...
Where can I find my referral link?
After registering on our website, you can find it by going to your personal account in the section "Partnership", subsection...
What is Bitcoin confirmation?
Usually, when receiving Bitcoin, the new owner cannot immediately dispose of them. Once a transaction is completed, it is sent...
What is the number of transaction confirmations?
The classic Bitcoin client will display the transaction as "unconfirmed" until 6 confirmations are received (6 blocks found). Sites or...
The application has been processed, but you have not received funds. What is the reason?
If you bought cryptocurrency, you need to wait until funds are credited to your wallet. It all depends on the...