Regulations for cash exchange

1. Cash Issuance

1.1. General Provisions

1. The actual address of the cash issuance point is agreed upon with the personal manager only after the client confirms their agreement with the exchange conditions.  
2. Communication with the manager is possible exclusively in the Telegram chat, access to which is activated after submitting a request through the website. 
3. All conditions of the request — including the amount of the operation, the current exchange rate, the size of the commission fee, and other parameters — are fixed at the time of its registration and can only be changed at the initiative of the client and with their consent.

1.2. Conditions for Receiving Funds

4. Cash is issued in two ways: 

• at the office (presentation of a passport is mandatory); 
• with courier delivery (paid service). 

  – If there is no office in the city, delivery to the basic address is already included in the rate. 

  – Delivery to an individual address is paid additionally; the cost is calculated depending on the location. The page contains regulations defining the procedure for conducting cash exchange operations. The document establishes the rules for receiving, processing, and issuing currency to individuals and organizations, as well as requirements for document preparation and reporting.

5. In the office, it is possible to issue by token: 

• The token is a unique identifier of the client. 
• To confirm identity, the client must send a photo of the banknotes with the clearly indicated token to the manager.

1.3. Security and Checks

6. Verification of cryptocurrency addresses is carried out after the funds are received. 

In case of identifying risks, the service reserves the right: 

• to suspend the operation until a decision is made; 
• to return the funds to the client. 

Verification is not required, except in situations defined by the manager.

1.4. Other Conditions

7. The minimum exchange amount can be reduced by prior agreement: 

• for this, it is necessary to submit a request for the minimum allowable amount and notify the manager; 
• after agreement, the conditions are adjusted based on the current rate. 

8. The exchange is carried out on the day of the request submission. 

• Requests submitted late in the evening may be processed on the next working day. 

9. The commission percentage is fixed at the time of request creation and is not subject to change. 

• The rate may be adjusted depending on market volatility. 

10. All information regarding cash issuance is provided only through the Telegram chat with the manager. 

The data of the request is automatically transmitted to the manager after registration.

2. Cash Acceptance

2.1. General Provisions

1. The office address for cash submission is agreed upon with the manager after confirming the exchange conditions. 
2. If there is no office in the city, funds are accepted through a courier.

2.2. Procedure for Acceptance

3. The courier contacts the client, accepts cash, and delivers it for counting and verification. 

After all procedures are completed, the funds are credited to the specified cryptocurrency address. 

4. To contact the manager, it is necessary to submit a request and go to the Telegram chat via the link provided by the system. 

The manager accompanies the client at all stages of the transaction.

2.3. Client Requirements

5. Presence of a passport is mandatory. 
6. During a personal meeting (in the office or with the courier), the client must confirm that they own the specified crypto address. 
7. Involvement of intermediaries or third parties in the exchange is strictly prohibited.

2.4. Financial Conditions

8. When accepting cash through a courier, a prepayment of 100 USDT or its equivalent in another currency via online payment may be required. 

• Funds are either returned to the client or counted towards the final exchange amount. 
• Details about the prepayment are agreed upon with the manager after submitting a request.

2.5. Additional Provisions

9. The minimum exchange amount can be reduced by agreement: 

• it is necessary to submit a request for the established minimum and notify the manager; 
• the conditions are adjusted based on the current rate. 

10. The exchange is carried out on the day of the request submission. 

• Requests submitted late are processed on the next working day. 

11. The commission percentage is fixed at the time of request creation and remains unchanged. 

The rate may be adjusted due to market volatility. 

12. All clarifications regarding cash acceptance are available exclusively in the Telegram chat with the manager. 

Information about the request is automatically transmitted to the manager.